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International Shipping Policies
B2C Jewels offers shipping to most international countries worldwide. Please review our international order and shipping policies below as shipping rates and other fees may vary depending on the destination address outside the USA.
For any questions or queries regarding our products or services, please contact our international customer care team.
Shipping
International orders are all shipped International Priority with our carrier and includes insurance for the full value of the merchandise.
Estimated shipped time is within 5-7 business days, however this might be extended depending on the customs process and may vary depending on the destination country.
Customs, Duties, Taxes and Other Charges
Orders shipped to addresses outside the USA may be subject to additional charges, taxes or fees which are determined by the local customs office of the destination country. Any import duties, custom fees, taxes or other charges that may be collected for international orders are the responsibility of the customer.
International purchasers should contact their customs office for accurate duty and tax information. You may also find helpful information for estimating taxes and duties on the U.S. Customs Website.
Where available, the websites of local customs offices are also provided here.
Returns
B2C Jewels extends the same 30 day return policy on orders shipped outside of the USA. The customer is responsible for all shipping costs, duties, VAT and taxes that may be incurred in returning the item(s) back to B2C Jewels. We do not accept C.O.D returns.
If any duties, VAT or taxes were paid to the shipping carrier on receipt of the order, it is the customer's responsibility to contact them to request any refunds.
In the event a package is refused at customs by the customer, or if a customer is unavailable to accept the package from the shipping carrier and B2C Jewels is charged any return shipping charges, duties, VAT or taxes, the customer will be responsible for all expenses related to the outbound shipment and return of the package. This amount will be deducted from the original sales amount when the refund is applied.
B2C Jewels will refund the same amount in USD to international customers per the initial purchase. In the event a refund is issued and the exchange rate has fluctuated from when the initial international purchase was made, B2C Jewels will not be responsible for any possible decrease in the foreign currency refund amount and/or any fees that may be imposed by the receiving international bank.
Please follow the steps on the return policy page to process a return. The return carrier to use is at the sole discretion of the customer, however the recommended shipping carriers are UPS and Federal Express.
To get an estimate of shipping charges on your international order, please use the FedEx rate calculator below.
Shipping and Insurance Calculator
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