B2C Jewels - Buy Engagement Rings & Loose Diamonds
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Extended Returns Till January 15, 2018*

B2C Jewels Lifetime Upgrade Policy

The B2C Jewels Lifetime Upgrade Policy applies to all GIA and AGS purchased from our website. We are committed to serving our customers not only for a sale, but during a lifetime. If you wish to upgrade your diamond at any time after your purchase, we will provide an online store credit of the cost of your original diamond minus a restocking fee*, that can be applied towards the purchase of your new diamond, or any other item on b2cjewels.com.

*Terms & Conditions:

  • The policy applies to any GIA and AGS purchased from B2C Jewels for $1,000 or above.
  • We do not limit the number of times you can upgrade your diamond.
  • Dedicated key account manager
  • We will provide an online store credit of the cost of your original diamond minus a 20% restocking fee that can be applied towards the purchase of your new diamond, or any other item on b2cjewels.com.
  • The original diamond must be in the original condition, undamaged and unaltered, along with the original diamond grading report.
  • Any diamond that is deemed altered or damaged after verification will be sent back and will not eligible for an upgrade.
  • The upgrade policy applies only to loose diamonds and excludes any mounting or setting. If the diamond is in a setting please remove the diamond before sending it back to us. No diamond in settings will be accepted.
  • Only the original purchaser may trade-in the diamond. This guarantee may not be sold or transferred to any other person or group.

To upgrade your diamond, please contact a customer services representative at 1-866-522-2539 or email us at info@b2cjewels.com.

© 2004-2017 B2C Jewels. All Rights Reserved. The B2C Jewels Corporate Office is located in New York, N.Y.

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