Real people, ready to help you find the perfect diamond or piece of jewelry.
Call usMon–Fri, 9 AM – 12 AM EST1‑866‑522‑2539 › Email usDrop us a note — we reply within 24 hours[email protected] ›At B2C Jewels, we pride ourselves on great customer service and satisfaction. Read our testimonials below, or view video testimonials on what some of our satisfied customers have to say about their experience with us. We would also love to hear from you and get your feedback.
You can also read what customers have to say about us on various online review sites.We welcome you to submit and share your experience to help other shoppers make better decisions about their future purchases.
As an educated consumer, I compare quality, prices and customer service. I contacted several jewelers in CA, IA (my state) and NYC, and B2C had it all. Samuel is a total asset to your company; product knowledge, experience, patience and above all, excellent customer service. The diamond is exactly what we were looking for. The ring setting, however, was not as thick/wide as what it appeared to look like online. When contacting Samuel to inform him he requested we return the full set back, without making us feel bad. And as soon as he has our $12M diamond removed from the setting, he promised to re-ship it back to us. Thank you, Samuel.
by Oscar Lima .(West Des Moines)
B2C Jewels has excellent prices and high quality products. Their staff members provide excellent customer service ensuring a smooth and pleasant experience. Thank you Samuel and Dexter for all your assistance. Regards, George...
by George Estrada .(North Bergen)
I ordered a custom engagement ring on B2C and it was FANTASTIC! My fiance was stunned by it's beauty, and I can't be any happier! The 'live chat' feature was extremely helpful during the buying/shipping process. B2C will be the first place I turn to for all of my future purchases!
by Satvik .(Edison)
We decided to purchase my diamond ring from b2c jewels based on research I had done online. Just received it in the mail yesterday & I'm very happy & satisfied. Samuel & his team were very helpful in making sure I was getting my monies worth. I was very appreciative that they didn't just sell me "whatever"; they emailed to let me know the diamond I had originally chose may not be the best one and actually took the time to pick out something better for me. Transaction was very easy, they respond right away whether via email or telephone. I would definitely recommend b2c jewels to everyone and continue to do business them. Thank you again Samuel & team. I absolutely love my diamond ring.
by Jennifer H. .(Honolulu)
We purchased an engagement ring through B2C Jewels. Their prices were more than competitive with other online sources. The bigger factor was the knowledge and service during the selection and buying process. This a big and important purchase (and phase) for any couple and therefore stressful. Jack and B2C staff were exceptionally helpful. We are on the west coast but that made no difference in the service. No matter when we called for information - morning, evening, weekend - we got a person that was familiar with our order and status. So we got instant answers. When the staff member didn't have an answer to a gemology question, they got back to us very quickly after getting to a gem expert. It was indeed a pleasure to work with this company. Thank you!
by Dave Traut .(Redmond)
I recently purchased a diamond ring from b2c jewels and I absolutely love my ring!!! Samuel and his team were very helpful and knowledgeable. The stone I had first picked out wasn't the best quality, he contacted me right away and gave me recommendations for better stones. I appreciate that they didn't sell just "anything" to me. They made sure I was getting my monies worth. Five stars for quick communication as well. They respond right away via email or telephone. Such a pleasant buying experience. I look forward to doing business with them in the future. Thank you again, Samuel and team.
by Jennifer .(HI)
Great price on a flawless diamond! I searched for a month before I decided on B2C Jewels. Thanks for the great transaction!
by Rick Thornton .(WICHITA FALLS)
Great customer service, great diamonds, great company!
by Cassandra .(Queensland)
THANK YOU SO MUCH Samuel.!!! I recently purchased a diamond from b2c jewels and I love my diamond so much!! Samuel and his team were very helpful and knowledgeable. I already present to my family and friends. haha hope I can buy other diamond in a few months later ~
by Winni .(Macau)
was looking for a loose diamond at a very good price. i have been involved in buying loose diamonds for a while now. i talked to Rio at b2c and he was very willing to work with me on the purchase. i like to make my purchases through paypal and Rio was good enough to provide a gateway for this.shipping was fast and professional thanks for making this very easy
by cliff .(wm)
I searched for many months to find the perfect diamond for my fiance. I found literally thousands of diamonds that were very expensive that were low quality for the cost. I finally found the perfect 1.50 carat diamond with excellent gia ratings for considerably less than any of the other websites, or brokers. Even at B2C jewels it took awhile but with the help of the floor team rejecting any questionable diamonds, finally, the third diamond that I selected was the one that the team and the gemologist all agreed would be exactly what I had told them that I wanted. When the ring arrived it was just as beautiful as described. I took it to a very close friend of mine who is a knowledgeable jewler. The diamond was exactly as the GIA certificate stated. I was very concerned about buying online
by Michael W. .(Navarre)
Sarven and his team are fantastic. They are incredibly knowledgeable, highly skilled, and very professional. There is no other jeweler that I would recommend.
by Bryan B. .(New York)
Lifetime warranty · free insured shipping · 30-day returns
B2C Jewels is a trusted online jeweler for certified natural diamonds and lab-grown diamonds, each independently GIA- or IGI-graded. Browse thousands of loose diamonds in every shape and price, then set your stone in a handcrafted ring or piece of fine jewelry.
Design a one-of-a-kind engagement ring, shop wedding & anniversary rings, or explore diamond jewelry including earrings, bracelets and pendants & necklaces. New to diamonds? Start with our diamond education guide.
Every order ships free and fully insured, with a 30-day return policy, lifetime upgrade and free resizing — so you can buy certified diamonds online with complete confidence.